Terms of service

Service Terms & Conditions

Welcome to our store. Your satisfaction and safety are our top priorities. Please read the following service terms carefully before placing an order.

All orders are handled with care to ensure accuracy and prompt processing. Customers are encouraged to review all order details thoroughly, including product type, quantity, and shipping information, before confirming their purchase. Any inaccuracies in the order provided by the customer may affect delivery and cannot be held against our store.

Our products are shipped from our U.S. warehouse and typically dispatched within 24 hours after order confirmation. Delivery times may vary depending on location, local logistics conditions, and other unforeseen factors. Customers are responsible for providing accurate and complete shipping information to ensure successful delivery.

Due to the nature of our products, specifically gas cylinders, and in compliance with safety and regulatory requirements, all sales are final. Products cannot be returned or exchanged once purchased. Customers are encouraged to ensure that their order is correct prior to purchase.

In cases where a product is damaged during shipping or handling, customers should contact us immediately. Verified issues will be addressed promptly, and solutions may include replacement, partial refund, or another appropriate resolution, depending on the circumstances. We are committed to providing fair and timely assistance to resolve such matters.

Customers are responsible for the safe handling, storage, and use of all products according to applicable safety regulations and local laws. It is important to read and follow all instructions included with the product to prevent accidents, damage, or misuse.

Our liability is limited to issues verified as related to shipping or logistics. We are not responsible for damages, losses, or injuries resulting from improper use, storage, or handling of products after delivery.

For any questions, concerns, or assistance, customers may contact our support team at support@freonmarketshop.com. We are committed to providing professional, timely, and effective support to ensure that your experience with our products is positive.

This agreement shall be governed by and construed in accordance with the Laws of Hong Kong. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

We reserve the right to update or modify these terms and conditions at any time. Customers are encouraged to review this page periodically to stay informed about any changes.

Thank you for your understanding, trust, and cooperation. We value your business and look forward to providing you with high-quality products and reliable service.